FAQ

What is a car hauling broker?

A car hauling broker is an intermediary that connects vehicle owners, dealerships, and businesses in need of transportation with reputable car carriers. Brokers handle the logistics, negotiation, and coordination of vehicle transport services.

Why should I use a car hauling broker instead of directly booking with a carrier?

Car hauling brokers offer access to a vast network of carriers, providing you with a wider range of options and competitive pricing. Brokers also handle the details, ensuring a smooth process from start to finish.

How do you select carriers?

We carefully vet carriers based on their licensing, insurance, safety records, and experience. Our goal is to match your transportation needs with carriers that meet our high standards for professionalism and reliability.

What types of vehicles can you transport?

We can transport a wide variety of vehicles, including cars, trucks, SUVs, motorcycles, and even specialty vehicles like classic cars or luxury automobiles.

How is the cost of transportation determined?

The cost of transportation depends on factors such as distance, vehicle type, route, and current market conditions. We provide competitive pricing, giving you a quote that reflects your specific transport needs.

Is my vehicle insured during transport?

Yes, we work with carriers that have appropriate insurance coverage to protect your vehicle during transit. This provides you with added peace of mind knowing your vehicle is in safe hands.

How long does it take to transport a vehicle?

Transport times vary based on factors like distance and route. We provide estimated delivery times based on the specific details of your transport request. Keep in mind that delivery ETA may be delayed by factors outside of our control, such as inclement weather, truck breakdowns, and DOT restrictions.

How do I prepare my vehicle for transport?

We provide guidelines for vehicle preparation, including removing personal items, ensuring the vehicle is clean, and addressing any mechanical issues. Proper preparation helps ensure a smooth transport process.

Can I track my vehicle during transport?

Many of our carriers offer tracking services that allow us to monitor your vehicle’s progress in real-time. You’ll stay informed throughout the journey.

What if there's damage to my vehicle during transport?

While we work diligently to prevent any issues, in the rare event that damage occurs, our carriers have insurance to cover such situations. We assist you through the claims process to ensure your concerns are addressed. If you believe there is damage to your vehicle, do not sign the BOL on delivery, as that shows the insurance companies that you are okay with the condition of your vehicle, thus allowing them to refuse any claims.

How do I get started?

Simply reach out to us via phone or our website. We’ll gather information about your transport needs and provide you with a personalized quote and guidance on the next steps.

Have more questions? Feel free to contact us, and our knowledgeable team will be happy to assist you. At FCT, we’re here to make your vehicle transportation experience smooth, reliable, and stress-free.

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